- 5 stars: 21 (88%)
- 4 stars: 1 (4%)
- 3 stars: 1 (4%)
- 2 stars: 0 (0%)
- 1 star: 1 (4%)
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Anonymous I like some of the other Sally b products, but this one smells bad, which is a problem when it’s right under your nose, and it seems to make my lips drier after using, not moisturized.
DD, thank you for being honest — this kind of feedback matters to me.
The scent in Lip Assist comes entirely from its natural botanical ingredients — no synthetic fragrance added. For most people that's a plus, but natural doesn't mean universally pleasant, and I completely understand that something sitting right under your nose needs to smell good to you.
The dryness concern is worth looking into together. Lip Assist is formulated as a treatment, and occasionally a skin adjustment period can feel that way initially. I'd love to understand your experience better and make sure you find something that works for you.
Please reach out directly at sallylarsen@sallybskinyummies.com. You've supported this brand and I want to get this right.
Sally B
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Cindy Griggs Best stuff ever!
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Charles Proactive and excellent customer service that swiftly resolved my issue.
Hi Charles. We were dismayed by your review. We checked our current stock and there was no issue with any of the ones tested. Just curious if the package could've gotten cold before you opened it? Although cold would not harm the efficacy of the product it would make it temporarily hard. It couldn't be an old product because we sell so much of this we're making it constantly. We're going to send you a new one and hope this was just a fluke.
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Kate Feels really nice on the lips and the applicator is great. However, this is not very moisturizing. It doesn't feel like it ever soaks in, and I'm still finding that I have to use a lip scrub. I apply this throughout the day (I usually only do AM & PM with previous products) and it still doesn't keep my lips hydrated. Super disappointing because I was very excited to try this! When I wake up each morning, I have such chapped lips even though I apply before bed and if I wake up in the middle of the night.
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Caitlin R. Wonderful product. Love the EWg certified. After buying one I bought a few more to have.love this product and company!
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Cindy G. Love it - winter & summer
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KIM A. nice feel on my lips
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LaWanda H. Best lip treatment product that I’ve used. It is a simple clean formula that glides on easily. Great for overnight use as well as through out the day. Could be used over lipstick especially to refresh a matte or long wear product
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Kirsten P. I was looking for a lip oil blend to replace one I had been using from a different company that was not using ingredients I wanted to continue to absorb into my body. I found Sally B’s through ewg cosmetic guide. I love the ingredients and the lightness of the lip oil. I added a bit of peppermint essential oil for scent, as the lip assist doesn’t not have any scent or flavor.
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Theresa S. Lip Assist is a fabulous product to use at after your nighttime regimen. It soothes dry lips and locks in moisture so well that my lips stay healthy.
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Ellen D. Made my lips moist and soft
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Joni S. Love this product! Makes my lips so soft.
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Janet A. My lips got very chapped during a hospital stay and various medications. My normal chapstick was not doing anything. I bought this and started using it before I went to bed at night and noticed a big difference immediately. Now it’s just part of my nightly routine. So pleased I bought more to share with my daughter and friends.
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Debra P. Great product with a nice applicator. My lips have lots of sun damage and it feels like a great product for healing and rejuvenating.
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Shvonne W. It goes on smooth not sticky and it smells good. Only downside is I have to reapply often
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Stephanie C. This stuff is like silk in a bottle!
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Chelsea H. Easy application, light feel, and adds a subtle shine.
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Sylvia K. Keeps my lips smooth and hydrated, it has a nice texture and my lips soft.
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Ashley W. The Lip Assist is light and soft and has a delicious vanilla scent. It has really helped to assist with the moisturizing of my lips thru the winter!
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PAULA R. love this product—it’s such a luscious lubricant for your lips!! keeps my lips protected and glowing in winter. lip assist is not heavy wax, not dry, not oily, not unctuous but the perfect weight and viscosity. has no heavy perfume. i love the small convenient wand applicator—it’s easy to use without looking, and i have no fear of smearing the product all over my face.
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Megan I wear minimal makeup and very rarely wear a lip color. This is the perfect solution! It adds a gloss and a shine, which has fooled people into giving me compliments about the color of my "lip gloss." Plus, it is doing a great job keeping my lips moisturized.
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Maria C. Love this product since its launch...wished it comes in a mint flavor too like the lip gloss... and as always, SallyB's has an outstanding customer service especially Espy...
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Melanie This product is seriously amazing!
I keep one in my handbag and one on my nightstand.
During the day, I like to dab it over my matte lipstick for a little shine. It's dual purpose as a treatment and a gloss is a huge perk.
I have a dryer skin, and with it being winter, my lips are dry too, especially at night. So I keep the other one on my night stand.
Day or night, it's the perfect treatment product to combat parched lips!
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Amanda L. I've been using the product for over 3 weeks and not only does it condition, but it helps with wrinkles around your lips/mouth. It worked so well, I gave all of the ladies in my family a bottle for the holidays as a gift. Age range 30-70 years old! So anyone can use it, organic and safe. Great invention!
