Orders & Returns
For all US Orders – When shipping in the United States, we rely on USPS to get your Yummies from us to you. For orders over $75, the shipping is on us! If your order falls short of the $75 mark, enjoy $6.95 flat rate shipping. All shipping options - including flat rate and express - will be available to you at checkout, but if you have any questions or preferences about your shipping options, please contact us at firstname.lastname@example.org or 877.344.4537.
International Orders – We happily ship Sally B’s products far and wide via USPS Priority Mail and DHL. If you choose USPS, please be aware that tracking information is not updated from the time it leaves the US until it reaches its final destination. Sally B's Skin Yummies deals in US Dollars and exchange rates are determined by our credit card processing center. We are not responsible for any additional import or custom taxes or additional fees you might occur upon delivery of your shipment.
We pride ourselves in being a skin care company that is transparent with product information, including disclosing all ingredients used, so you can make the most informed purchase possible. It is important to us that you find just the right product and are happy with that product.
If your any part of your order arrives damaged, or there is a discrepancy with your order, please contact us at email@example.com within 7-days of receiving your order and we will work with you to make it right. Sally B's will incur any shipping costs in the case of damaged goods or order errors.
If you are not fully satisfied with your order, you have 21-days from the date of purchase to return your products for either a refund or store credit. Please note that original shipping costs will not be refunded and the following items may not be returned: Surprise Bags, Eco Sprays, Traveler, Promotional or Seasonal Items.
To make a return, please send all products you wish to return to the address below with your order number and reason for return. Shipping costs are the responsibility of the customer. It is recommended that you utilize a shipping method that allows you to both insure and/or track your return package. Once your return has been received, a member of the Sally B's ream will reach out to you to initiate the return process.
Sally B’s Skin Yummies
Attn: Returns Dept
800 Miami Circle, Suite 110
Atlanta, GA 30324
In order to receive a full refund, products must have been purchased directly from www.sallybskinyummies.com and contain 80% of the original product's contents. If the product was part of a collection or package deal, then all items in that collection or package must be returned. If you received a 'free gift with purchase,' that gift must also be returned. Any samples you received are not required to be returned.
Returns that exceed $200 will be charged a 30% restocking fee. You can choose to receive a store credit in the amount owed, or be issued a refund to the payment method used to make the purchase. Questions? Email us at firstname.lastname@example.org.
Sally B’s prides itself on listing all product ingredients on the website and on product packaging. Please read ingredient listings before use or purchase of any product to confirm you do not have known allergies, sensitivities, or general distaste for any or all ingredients used. In the event that you do experience a rash or any other skin irritation, discontinue use immediately and contact your health care provider.