FAQs

Do you ship internationally?

Yes! We happily ship all over the world. The shipping price will be determined by the size of your order, but we do everything we can to keep the price as low as possible. You may place your order directly from our website. However, if you experience any trouble placing your order or have any questions, please email Megan at megan@sallybskinyummies.com.


What is your return policy?

You can read more about that here.


Are your products Gluten free?

To enhance your shopping experience, we have added a Gluten-free seal to the products that qualify so you can confidently purchase the products that are best for you.  

All of our products are Gluten-free, with the exception of our Dream Cream, Hand Butter, and Tinted Moisturizer, which contain a very small amount of Wheat Germ Extract in their botanical blend. Though it's only a small amount, we are currently working to remove it from our recipes. In the meantime, if you do have a Gluten intolerance, we recommend doing a "spot test" on your skin with these products to see how they affect you. 

 

Are your products suitable for Vegans?

We have gone to great lengths to ensure that all our ingredients are animal product free and/or vegetable based to be suitable for vegans, and have placed this seal on our products to indicate just that. In some cases, you'll notice an asterisk next to this seal, which indicates that sustainably harvested Beeswax was used in the recipe.

 

Are your products are organic?

While we are not Certified Organic, we use Certified Organic ingredients whenever they are available. For example, we use Vitamin E in our products, which is not available in an organic form. The end result is that most of our products are at least 90% organic (please see individual products for specific information).


Are Sally B's products cruelty free?

Yes! In fact, we received recognition from the Coalition for Consumer Information on Cosmetics for being cruelty-free, a value we have practiced since day 1. Never have we nor will we ever test our ingredients or products on animals!

Why do you list different ingredients on the website versus the product label?

We pride ourselves in being a company that is transparent with our ingredients. We are required to use INCI (International Nomenclature of Cosmetic Ingredients) language on packaging, but because it's tough to understand, we opt to put the common name for each ingredient on the website. If you ever get caught up on what's what, check out our ingredient page and we list the common and INCI name of each ingredient.

Why should I use non-toxic products?

Our skin is a large, breathable tissue, absorbing everything that we lather on. Just like a transdermal medical patch (think Nicotine, testosterone or estrogen patches), whatever we put on our skin ends up in our bloodstream and entire bodies. The surprising truth about the skincare industry in the United States is that there is absolutely no government regulation on the ingredients used or packaging standards to require companies to list all ingredients. There are currently 12,500 ingredients used in skincare products, but the United States has tested only 11% and banned only 8. Tellingly, the European Union has banned 1,100 ingredients, labeling them as hazardous chemicals.

The average woman uses 12 personal care products a day and from those products your body is exposed to more than 126 potentially toxic chemicals, including carcinogens and hormone disruptors. Even though we use a small amount of these products each day, the cumulative exposure can be shocking to overall health. To ensure you're using the healthiest products for your skin and overall health, commit yourself to purchasing products made with natural and organic ingredients. Insist on knowing all the ingredients that are used in your skincare products and researching their toxicity on the EWG'S Cosmetics Database.


What do you mean when you say Skin Yummies are people and planet friendly?

Sally B's products are made with ingredients that are not harmful, but rather beneficial to your skin and overall health. We do endless research to ensure we avoid harmful, commonly used skincare ingredients, like parabens, bismuth, petroleum, and artificial fragrance. And just like Sally B's products are safe and non-toxic for the skin, they are also healthy for the planet. Every time you wash your face you are sending the runoff from your makeup down the drain and into our water ways, so by using non-toxic products you are ensuring that no potentially toxic chemicals are introduced to our natural systems.


When shopping for beauty products, what should I look for to ensure I'm getting a healthy product?

Because the skin care industry is not regulated by any governing body, product manufacturers are not required to list all their ingredients on their product packaging. This means it is up to us to self-police the industry. While we are busy researching ingredients - pointing out the harmful and using the beneficial - it's your responsibility to read labels of the products you are using. Discontinue using products with harmful ingredients and support the companies who go out of their way to create healthy products. We recommend that you avoid the following ingredients: Parabens, PEG, Ceteareth, Polyethylene, Sodium Laurel Sulfate, Sodium Laureth Sulfate, DMDM hydantoin, Urea, Tricolsan (in liquid soap), Triclocarban (in bar soap), Formaldehyde, Toluene, Dibutyl phtalate (DPB), Oxybenzone (in sunscreens), Retinyl palmitate (not to be confused with Retinol palmitate) and artificial fragrance/parfumes and colors. For more information, check out our blog post on reading labels.  


How can I learn more so I can become a more educated shopper at the makeup counter?

We feel it is our responsibility to not only bring you the healthiest products, but also educate you so you can make your own informed decisions about the products you use. Subscribe to our blog, like us on Facebook and follow us on Twitter for the latest good-for-you news. And always read ingredient lists on all the products you use!


Do you have wholesale or distributor opportunities available?

Yes! If you're interested in becoming a wholesaler of Sally B's Skin Yummies, you can fill out our form or contact us at wholesale@sallybskinyummies.com or 877.344.4537 x 3.


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