We love receiving your emails and calls. All of the feedback and questions have helped to build Sally B's to the company it is today. Plus, we learn so much from you! You have given us alternative uses for some of our products and have enlightened us on some of their benefits.
You have also clued us in to what you want to know! Our customer service team tells us that more often than not they receive the following questions about our products. We explain how our products are made, how long they last, and what products you should use:
What is the shelf life of Sally B’s products?
In general, all of Sally B’s Skin Yummies products have a shelf life of 6-9 months. The exception is our Fruit Acid Toner, which, if not refrigerated, should be used within 3 months of purchase. Since we make our products often and in small batches, you can be assured that the products you purchase are less than a couple of weeks old when you receive them. If you do not use your products immediately or regularly, especially if you live in a warm climate, stash them in the refrigerator and you can click pause on the shelf life countdown timer for up to 3 months. This mean that next time we have a sale, go ahead and stock up!
Who makes my products?
We do! We have a kitchen/lab/showroom combo in Atlanta, Georgia. Each product is hand made in small batches by our staff. Visitors to our Atlanta shop (800 Miami Circle, Suite 110, Atlanta, GA 30324) are welcome to stop by to view our manufacturing operation. We typically have something cookin’ everyday, so you can see our process in progress during most visits.
Where do your ingredients come from?
Our organic ingredients are sourced from all over the world. We can say with pride, however, that all of Sally B’s products are manufactured in the US. Many of our ingredients like Tamanu Oil, Kokum Butter, and Argan Oil come from plants not native to the US, so we have to order them from Polynesia, India, and Morocco respectively. We are fortunate that modern technology supports international trade and gives us convenient access to such beneficial ingredients.
Want to learn more about our hard-working, good-for-you ingredients? Check out our Ingredients Page.
How do I know what products I should use?
We try to be as transparent as possible with our products. Read our descriptions, ingredient listings, and customer reviews to discover what products are most beneficial to your skin. You can also email us at firstname.lastname@example.org. We answer every email that we receive.
If this is your first Sally B’s experience – or even using organic products – we suggest starting with two of our versatile products that work with most skin types. Our Tamanu Luxury Facial Cleanser is effective, yet gentle, and is beneficial for dry, oily, sensitive, irritated, acne prone, and normal skin. The same goes for our Peptide Booster Serum. These two products are part of our Sally B’s Picks collection, which is a great and cost effective way to try several of our most popular products.
If you’re curious about products for your specific skin type, check out this blog where we break down what products are most beneficial ingredients for your skin.